FAQs


Do I need to visit my doctor first to get a referral?

No, you may self refer by contacting us directly either by telephone or e-mail. However, GP and Consultant referrals are also welcome.

How long is each treatment session?

Please allow 30 minutes for your initial assessment and treatment session. Follow-up treatments are also 30 minutes. If a longer appointment is needed in order to deal with multiple complex issues, a double session will need to be booked and paid for.

How many sessions will I need?

Most people tend to need between 4 and 5 sessions of treatment but this depends on the specific nature of your problem. Your Physiotherapist will be able to indicate how many sessions may be required following your assessment but ultimately the number of sessions needed, will depend on your progress.

What should I wear?

Please wear comfortable clothing and be aware that as part of your Physiotherapy assessment and treatment you may be asked to undress. Please bring shorts if you have a lower limb problem and a vest if your problem is with you neck or upper limb.

How soon after the onset of symptoms should I seek treatment?

We prefer to assess you as soon as possible but generally recommend an appointment at least 48 hours after an acute injury. Please feel free to ring for advice in the event of an injury and one of our Physiotherapists will be able to advise you what to do and when you should come in and see us.

How do I pay?

Payment is required by cash, cheque or bank transfer at the time of treatment. Receipts can be provided if required.